Computer Telephony Integration allows software to automate much of the interviewers work |
Software handles complex branching, skips and response piping |
Software automates hard/soft and/or interlocking quotas |
Centralized data collection allows for greater control over interviewers and supervisors and higher control over quality |
Software produces disposition reports at the end of every study allowing the researcher to determine incidence and non-response of refusal bias that may skew the data |
Output files can be any flat-file format, ASCII, excel or SPSS labeled output as desired. |
|